Website Synthio Labs
Job Title: Customer Success Director
Location: Remote
Company Overview:
Join a rapidly expanding technology company with a clear vision: to systematically grow across every commercial function in the pharmaceutical industry. This organization aims to challenge established CRM providers by building the next generation of technology solutions.
The company boasts a strong track record, having consistently outperformed major competitors in competitive pharma enterprise RFPs and partnered with 5 out of the top 10 pharmaceutical companies. With a Net Revenue Retention (NRR) above 100% and zero customer churn, the company demonstrates unparalleled client satisfaction and growth.
Pilots typically range from $200K to $600K, with enterprise-wide sales consistently in the multi-million dollar range (around $3M to $5M, and up to $7M for the largest customers).
The culture at this organization emphasizes hard work, hustle, and a passion for sales. We value individuals who are “AI native,” adept at using AI tools, move quickly, and thrive in a dynamic startup environment. We seek those who are frustrated with traditional corporate structures and are driven by the desire to see a direct impact from their work.
To apply for this job email your details to bstewart@sci-intl.com